TERMS OF USE
Adif makes every effort to ensure the reliability of the information displayed in this application and its immediate updating as soon as more reliable information is available. Real-time information may vary due to railway operation reasons, so we advise passengers to remain attentive to the information and indications that may be provided at stations. Adif is not liable for any damages arising, directly or indirectly, from the use of the information displayed through this application. We continue to work to improve the information provided through this application and future versions will include, for example, the tracking of trains and stations of the Metric Width Network and will incorporate the numbering of trains as it appears on the tickets issued by railway companies, among other improvements.
Owned by Adif
Adif on your mobile is an Adif product with traffic data provided by Adif-Elcano and Adif stations traffic data provided by Adif-Elcano and information from Adif stations.
LEGAL NOTICE
GENERAL CONDITIONS OF USE OF THE ADIF MOBILE APPLICATION (MOBILE APP)\n\n1. Object\nThe state-owned company Railway Infrastructure Manager (ADIF) creates and updates the mobile App identified with the name \"Adif mobile\", so that the information contained therein may be of public use. Access and navigation on this app presumes knowledge and acceptance without reservation of all legal information and conditions of use of the same. The aim of these general conditions is to regulate access, navigation and the use of this app. However, regardless of these, ADIF may establish specific conditions governing its use. In case of any discrepancy between what is stipulated in the general conditions and any specific conditions, if any, that may be established, the provisions of the latter will prevail\n\n2.Scope of application\nThis legal notice regulates the use of the of the mobile app that thestate-owned company Railway Infrastructure Manager (ADIF) provides for Internet users. ADIF is constituted as a public body as provided for in article 43.1.b) of Law 6/1997, of 14 April, on the Organisation and Functioning of the General State Administration, assigned to the Ministry of Public Works. It has its own legal personality, full capacity to act for the fulfilment of its goals and has its own property. It is governed by Law 38/2015, of 29 September, for the Railway Sector, Law 40/2015,of 14 April, on the Legal Regime of the Public Sector, for the development of regulations in both cases, by its Statutes, approved by Royal Decree 2395/2004 of 30 December and by budgetary legislation and any other applicable regulations. In the absence of these regulations the private legal system will be applied. Likewise, the provisions of Act 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations, shall apply to ADIF, when it exercises administrative powers and in relation to the formation of the will of its bodies. ADIF contact information: Address: Calle Sor Ángela de la Cruz, 3. 28020 (Madrid). Tax ID Code: Q-2801660-H E-mail: comunicacionweb@adif.es In accordance with the provisions of article 53, regarding the rights of the interested party in the administrative procedure, of Law 39/2015, of 1 October, the Common Administrative Procedure of Public Administrations, any communication, claim or request that it keeps in relation to acts of an administrative nature or that derive from exercising administrative powers of the ADIF business entity should be addressed: a) By hand, or through ordinary/certified mail, directly through the General Registry that ADIF makes available to the public in its central offices located at c/ Sor Ángela de la Cruz, 3-7ª Planta, 28020 - Madrid, during the opening hours detailed below: General Registry Opening Hours:\n · Mornings: from 9.00 am to 2.00 pm, Monday-Friday.\n · Afternoons: from 4.00 pm to 6.00 pm, Monday-Thursday.\nb)Through ADIF’s Website: https://sede.adif.gob.es The e-mail addresses that are indicated, or appear, on the www.adif.es Internet portal do not constitute a channel for sending the communications, claims or requests referred to above. Consequently, all communications, claims or requests related to administrative processes, or arising from exercising administrative powers, addressed to ADIF through aforementioned electronic addresses must be presented for processing at the General Register or Website in order to ensure that a record be kept of the same and that they be properly processed.\n\n3. Limitation and Disclaimer of Liability\nADIF has made every effort to avoid any errors in the content that may appear on this app. ADIF does not guarantee the accuracy or the updating of the information that can be obtained on the same, which may be modified without previous warning. ADIF does not assume any responsibility arising from the use by third parties of the content of this site. All the information contained in the app is purely informative. The information provided is not necessarily exhaustive, complete, accurate or up-to-date. There is no guarantee that officially adopted tenders and legal texts have been accurately reproduced. Only those texts published on paper in the corresponding official gazettes are deemed to be authentic. The information provided by ADIF is general in character and has not been subject to professional or legal advice. ADIF will make every effort to avoid interruptions on the app, but cannot guarantee the absence of technological failures, nor the permanent availability of the app and the services contained therein and consequently, does not assume any responsibility for any damages or prejudice that may be caused as a result of lack of availability and by access failures caused by disconnections, breakdowns, surcharges or interruptions to the Internet not attributable to ADIF.\n\n4.Service subscription\nIn general, access to app services does not require prior user subscription, or registration. Notwithstanding the foregoing, access to any of the services offered through the app has a subscription service, where only an identifier of the mobile phone where the app has been installed is automatically required, without this identifier being the mobile phone number.\n\n5. Personal Data Protection To access any of the services offered through the \"Adif mobile\" app, users must first provide certain personal data. In accordance with the provisions of Organic Law 15/1999, of 13 December, on Personal Data Protection, we inform that personal data will be included in a file owned by ADIF, the purpose of which is to enable access to the services offered through the app \"Adif mobile\". The user is responsible for the truthfulness and accuracy of the personal data provided and authorises the collection and processing thereof for this purpose. In the event of any changes to their data, ADIF asks users to notify ADIF in order to keep them updated. ADIF, as data controller, will adopt the necessary technical and organisational measures to guarantee the security of the personal data provided, avoiding its alteration, loss, unauthorised processing or access. ADIF will process this data in accordance with the conditions set out in this section and subject to the provisions of the specific conditions of the corresponding service. Likewise, users may exercise their rights of access, rectification, cancellation and opposition before ADIF in the legally established manner, by request to the Information Systems Directorate of the Railway Infrastructure Administrator, located at Paseo de las Delicias, 61 - 2nd Floor. Madrid. \n\n6. Intellectual and Industrial Property Rights. \nAll content on the \"Adif mobile\" app, including, without limitation, databases, images and photographs, patents, drawings, graphics, text files, audio, video and software are the property of ADIF or the suppliers of content, in the latter case, who have been licensed or assigned by them, and are protected by national and international intellectual and industrial property regulations. The compilation, understood to be the collection, design, presentation and assembly of all the content of the \"Adif mobile\" app is the exclusive property of ADIF and is protected by national and international regulations for industrial and intellectual property. All the software used in the screens, navigation, use and development of the\"Adif mobile\" app is owned by ADIF or its software providers and is protected by national and international intellectual and industrial property laws. All brands, signs, distinctive signs or logos of ADIF that appear on the \"Adif mobile\" app are owned by ADIF and are duly registered. All texts, data, graphic drawings, videos and audio media appearing on the \"Adif mobile\" app are property of ADIF or of the companies providing information, and may not be subject to further modification, copying, alteration, transformation, reproduction, adaptation or translation by the User or third parties without the express authorisation of the owners of said content. The availability to Users for their use of databases, drawings, graphics, images and photographs, text, audio, video and software files owned by ADIF or its suppliers, which are available on the \"Adif mobile\" app does not imply, under any circumstances, the transfer of ownership or the granting of exploitation rights in favour of the User, other than the right of use that implies legitimate use and in accordance with the nature of the website. Any use of the contents of the \"Adif mobile\" app, of the services, and in general, of all the rights mentioned above, that is made without the authorisation of ADIF is strictly prohibited, as is the use, reproduction, dissemination, distribution, transmission by any medium, later publication, exhibition, public communication and total, or partial, reproduction of same. Any such infringement of ADIF\'s rights of intellectual property shall be penalised accordingly by the prevailing legislation. \n\n7.Links or hypertext links with to the \"Adif mobile\" app. The users or owners of other websites that intend to create a hypertext link, hereinafter links, to the \"Adif mobile\" app must ensure and commit to the conditions on links in the Network established by ADIF which are as follows:\n There will be no links to pages or sub-pages where the ADIF logo does not appear.\n · Links will not be established to allow the total or partial reproduction of the content which comprises the \"Adif mobile\" app.\n · No untruthful, inaccurate or incorrect manifestations will appear that may lead to error or confusion or, in general, which are contrary to law, morality or good manners.\n No links will be established to pages containing content, manifestations or propaganda of a racist, xenophobic, pornographic nature of that justifies terrorism or undermines human rights or is of a gender discriminatory nature and which in any way may harm the image of ADIF.\n In any case, the inclusion of links to the\"Adif mobile\" app by other websites or mobile apps does not imply that ADIF maintains links or association of any kind with the holder of the website on which the link is established nor that ADIF promotes, endorses, guarantees or recommends the content of said internet portals or websites. However, the \"Adif mobile\" app may contain links to other portals or websites not managed by ADIF, exempting ADIF from any responsibility for the information contained on such internet portals or websites that may can be accessed via links or search engines on the \"Adif mobile\" app. The presence of hypertexts or links on the \"Adif mobile\" app is for information purposes only, and therefore, expressly or implicitly, ADIF is not responsible for and does not guarantee the following in any form: \n Marketability, suitability, quality, quantity, characteristics, provenance or origin, commercialisation or any other aspect of the information, products or services that are offered and marketed via other websites. \n Any direct or indirect damages of any nature other type that may result from the information, products or services that are offered, marketed, acquired, sold or rendered via other websites.\n The prices offered or agreed by users with companies offering their services or any transactions or operations undertaken with them, the successful completion of the same, the terms and conditions of use agreed, the modification, compliance and execution, invoicing, form and means of payment, any information exchanged, the content and use of information of a personal nature or otherwise that the said entities require the user to provide in order to undertake operations, advertising that users may use, or the use that users may make of the distinctive signs of a third party or of their own. \n\n Access restrictions. \n ADIF reserves the right to deny any user access to the \"Adif mobile\" app or any part of it at any time and without prior notice.\n\n9.Applicable law and competent jurisdiction \nThe use of the elements of the \"Adif mobile\" app implies the acceptance of all legal warnings contained herein and, in particular, that conflicts relating to this app will be governed exclusively by Spanish Law, under the sole jurisdiction of Spanish Courts and Tribunals.\n\n10. Modification of the present conditions and warnings. \nADIF reserves the right to modify any conditions and warnings applicable to the \"Adif mobile\" app.\n\n Suspension of access to the \"Adif mobile\" app and the services included therein. \nADIF will endeavour to maintain the continued availability of the \"Adif mobile\" app. However, any type of test, control and maintenance operation shall be freely chosen and undertaken by ADIF at any time, regardless of the procedures and means used to for its completion. ADIF reserves the right to modify the transmission and monitoring capacities, along with the other technical media or services, employed to access or use the \"Adif mobile\" app. ADIF may suspend services, either temporarily or definitively, without this giving rise to any form of compensation for the user, in any of the following circumstances:\n When it is necessary to undertake maintenance work. \nWhen it is necessary to preserve the integrity or security of ADIF equipment or networks or the networks of third parties. \nWhen justified for operational reasons or by third parties that affect the provision of ADIF services. \n When there is force majeure, which is understood to be any unforeseen event that is impossible to foresee or where foreseeable, inevitable, errors in the access to the \"Adif mobile\" app, power cuts or faults in the telephone network, damages caused by third parties or attacks on the \"Adif mobile\" app server that affect the quality of the services and are not attributable to ADIF or the user, failures in transmission, dissemination, storage or availability to third parties of the databases and other \"Adif mobile\" app content and problems or errors in receiving, obtaining or accessing the \"Adif mobile\" app or the services by those third parties. \n\n Closure. \nADIF may terminate the use of the \"Adif mobile\" app, without prior notice to the user, in the following cases:\n If it becomes aware of the user undertaking any illegal activity through its services\n When the user has breached one or more of their essential obligations \n Especially in the case of misuse of the access code and violation of the \"Adif mobile\" app\'s intellectual property rights, all without prejudice to ADIF exercising as many legal actions as pertinent in defence of its interests.
About
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Accessibility
ACERCA SERVICE INFORMATION
COMMUNICATIONS AND COMPLAINTS
ACCESSIBILITY STATEMENT
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Adif is committed to improving accessibility
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Adif
Arrivals
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of Cercanías
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Communications Channel \nCommunications may be made or information requested about accessibility requirements, such as: \n\t · report any possible non-compliance by this APP \n\t · convey other difficulties in accessing content \n\t · Ask any other questions or suggestions for improvement related to accessibility \nThrough the contact form (www.adif.es/contacto), selecting the Buzón de Comunicación area, or by writing to the following address : ADMINISTRADOR DE INFRAESTRUCTURAS FERROVIARIAS (ADIF). Secretaría General. Registro General C/ Sor Ángela de la Cruz, 3, 7ª planta. 28020-Madrid). \n\nProcess and Forms for Making Complaints and Requests for Inaccessible Information \nComplaints and Requests for Accessible Information about accessibility requirements may be submitted. In particular, the following may be submitted: \n\t · Complaints regarding compliance with the requirements of RD 1112/2018. \n\t · Accessible Information Requests Regarding: \n\t\t · Content that is excluded from the scope of RD 1112/2018 as established by Article 3, paragraph 4. \n\t\t · Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden. \nThrough the ADIF Electronic Office (https://sede.adif.gob.es/) by selecting the general procedure for the Submission of applications, documents and communications (General Instance). \nThe Request for Accessible Information must clearly specify the facts, reasons and request that make it possible to establish that it is a reasonable and legitimate request. \nThe submission must be made through electronic means, through the ADIF Electronic Office, except in the case of those individuals who are not expressly obliged by Law, and who may send them directly to the General Registry of the Entity (ADMINISTRADOR DE INFRAESTRUCTURAS FERROVIARIAS (ADIF). Secretaría General. Registro General C/ Sor Ángela de la Cruz, 3, 7ª planta. 28020-Madrid) \n\nProcess and Forms for Making Claims \nIf, once a Complaint or Request for Accessible Information has been made, it has been rejected, or the decision adopted is not agreed, or the response does not meet the requirements set out in article 12.5 of Law 39/2015, of 1 October, the interested party may initiate a Complaint to know and oppose the reasons for the rejection, urge the adoption of the appropriate measures in the event of not agreeing with the decision taken, or state the reasons why it is considered that the response does not meet the required requirements. \nA Claim may also be initiated in the event that a period of twenty working days has elapsed without a response. \nComplaints will be made in the same way as Complaints and Requests for Non-Accessible Information.
APP ACCESSIBILITY COMMUNICATIONS AND COMPLAINTS
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The public business entity Administrator de Infrasestructuras (Adif) has committed to making its mobile APP accessible in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of websites and applications for mobile devices in the public sector, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council, of 26 October 2016. \n\nCompliance Status \nILUNION Accesibilidad has carried out an accessibility audit of Adif\'s APP, and has certified on 22 June 2023, that Adif\'s APP has partial compliance with accessibility requirements. \n\nNon-accessible content \nContent where the content has not been deemed not to be fully accessible includes: \n\t · Absence of markup of some headers. \n\t · Some incongruity between what the reader shows and what the screen shows. \n\t · Difficult-to-understand content for people with cognitive disabilities. \n\t · When you rotate the screen, sometimes, you lose content or information. \n\t · A menu that uses color to indicate the selected option. \n\t · A textual element with less than minimal contrast to its background. \n\t · Use of ellipses for text growth. \n\t · Using Ellipses for Text Growth \n\t · There are graphic areas that don\'t contrast enough with the background \n\t · Can\'t access hidden items (\"my favorites\") \n\t · Focus doesn\'t follow the correct order on some content items \n\t · There are buttons within screens that are not properly contextualized for the screen reader \n\t · Some tags don\'t correspond to the accessible name \n\t · There are areas where focus appears and there is no executable item \n\t · A louver-type element that can only be executed by a sliding action \n\t · Screen reader users fail to correctly identify errors in forms \n\t · There are elements that have no clear semantic role for the screen reader \n\t · The app does not correctly suggest error correction to the user \n\t · The user is not notified of content changes in the application \n\nPreparation of this Accessibility Statement \nThis accessibility statement was prepared on June 22, 2023. \n\nThe update of this statement has been carried out through a streamlined process, following the comprehensive review conducted in 2023, as no substantial modifications have been made to the application\'s design or development.
APP ACCESSIBILITY STATEMENT
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Departures
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